Fossil Japan Inc.

Achieving results with a full-funnel approach:
Conversion through social and article advertising

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From awareness to purchase:
Designing a comprehensive new product launch strategy

We provided support for the launch of 'Skagen,' a new brand from the global apparel manufacturer Fossil, into the Japanese market. Instead of limiting our efforts to typical brand awareness campaigns, which often focus solely on top-funnel metrics like awareness and recall, we dedicated ourselves to covering the entire consumer behavior model. This encompassed activities from building awareness and generating interest to facilitating product understanding, consideration, and purchase. This strategic shift was prompted by the need to enhance the connection between top and bottom-funnel activities, a challenge identified in previous initiatives.

Captured images of each site for PC and smartphone

Implementing a multi-media strategy

One crucial consideration during the promotional planning was to ensure that communication across all stages of the funnel - TOFU (Top of Funnel), MOFU (Middle of Funnel), and BOFU (Bottom of Funnel) - could be achieved within the allocated budget. We began by focusing on the TOFU phase, where we combined digital media (article advertising) with collaborations with Key Opinion Leaders (KOLs) to gather user data. Additionally, we capitalized on repurposing content generated by KOLs for our advertising efforts.

Furthermore, during the look-alike targeting phase, we conducted tests on both brand creative and localized creative. This allowed us to accumulate valuable insights, such as which creative approaches were effective in specific funnels and the differences in user engagement between behavior-based expansion and media interest-based matching. This comprehensive approach during the project's design phase proved to be instrumental.

Moreover, by establishing Key Performance Indicators (KPIs) for each funnel and continually evaluating and optimizing our efforts, we were able to gain a clear understanding of the impact of each initiative. This led to a shared understanding between TAM and the brand regarding the effectiveness of actions within each funnel and enabled both parties to formulate hypotheses based on the data obtained, which proved to be of significant value.

The challenges of full-funnel marketing

Many clients grapple with the challenge of seamlessly bridging their approaches from the awareness stage to consideration and ultimately, the purchase stage. At TAM, we strive to propose strategies that effectively address these challenges, with the aim of achieving more impactful digital marketing.

Full funnel marketing diagram

Clear objectives for each funnel stage

  • Top of Funnel: Achieved a lift in ad recall of over 18%
  • Middle of Funnel: Improved content engagement time by 10 seconds
  • Bottom of Funnel: Achieved a 500% increase in ROAS
Role of media per funnel

[Seminar presentation slides]

We have prepared seminar presentation slides on the full-funnel approach. Please take a look at them for reference in your digital promotion efforts.

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