Okamura Corporation
Digital experience design for “OFFICE KIT”, which supports the creation of the ideal office
Okamura Corporation comprehensively manages projects for the establishment, relocation and renovation of offices, and also makes proposals for the optimal “workplace” for each company.
They clarify the “ideal state” of the company, and are consistently responsible for the concept, space, design, construction and operational support that make this a reality.
However, the way companies work has gradually changed since the outbreak of the new coronavirus in 2020. The demands for offices have also changed.
TAM therefore implemented the entire process from the planning of the concept to the experience design of the new service “OFFICE KIT”.
In addition to the concept planning and design, we also created diagnostic content for the website and unique user experience-type downloadable materials.
Project members
Okamura
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Mr. Kawaguchi
Value Co-Creation Center
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Mr. Umeda
DX Strategy Department
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Ms. Aoki
Digital marketing group
TAM
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Nakamura
Producer
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Hagiwara
Designer
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Kato
Engineer
Planning concept based on insight discovery

The request to TAM was to “create diagnostic content that proposes recommended offices”.
However, through persona design and user interviews, we discovered the user's insight. We found that what users were looking for was not “proposals from companies”, but rather the insight that “they wanted to consult with professionals after improving their own literacy”.
Therefore, we aimed to create a “pull-type” experience where users could obtain information themselves, rather than “push-type” content from Okamura.
Hands-on content “OFFICE KIT”

When we were thinking about how to express the concept on the website, we first started by imagining what it would be like if the website wasn't the point of contact with the user.
The ideal scenario was one in which employees could share ideas and opinions with each other while building an office using a kit that could be assembled like a plastic model.
The design motif is “kit (a collection of parts)”.
It expresses the user-pulled concepts of “being able to try it out” and “there being no fixed form”, as well as “the sense of anticipation that you might find your ideal office” and “the joy of creating it yourself”.
Diagnostic content that allows you to judge the results of your answers using a gradient
The logic design, which is important for diagnostic content, was algorithmized by TAM based on Okamura's knowledge. It incorporates original calculation logic.
What was important in this diagnosis was not to lead to just one result, but to express the trends and gradations of the results that appear depending on the user's choices.
By expressing the results of the diagnosis as a “distribution” among four results, we implicitly conveyed the possibility that other diagnosis results might be applicable, and through encouraging users to naturally explore the site, we aimed to create an experience where “the entrance is easy to understand, but you can investigate to the full extent”.
The concept of “a kit that can be assembled” was also expressed in the UI/UX design. We incorporated an animation that shows the parts gathering together as you select options.
In addition, users can view other diagnostic results in addition to the one result they are given, rather than just seeing a single result that is pre-determined.
The diagnostic results are based on Okamura's accumulated research results and knowledge and expertise, and are expressed in an easy-to-understand way, so the content allows users to actively acquire and learn information on their own.

Offline UX design “Downloadable materials with paper kit”

TAM was also in charge of the planning, design and design of the downloadable materials.
In addition to the materials for sharing the results of the diagnosis within the company, we also included a “paper kit” in the downloadable materials that people can actually assemble with their own hands, rather than just looking at.
The printed materials can be cut out with scissors and the parts can be combined to create your own office layout.
This is an idea for people to actually experience the image of the ideal office obtained from the results of the diagnosis.
Project member review
CREDIT
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CLIENT
OKAMURA CORPORATION
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SERVICE
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WEB SITE
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